Air France’s Business Class will see more enhancements across its services during 2012. The improvements include the continued equipment of more flights with the new Air France business seat, in flight cuisine redesigned by renowned Chefs and more personalised services on board.
In-flight cuisine revisited by renowned chefs
By enhancing its menu with dishes signed by renowned Chefs such as Joël Robuchon, the chef with the most Michelin stars, and by offering menus, tableware and amenities kits which are more contemporary and regularly renewed, Air France intends to surprise customers and maintain its role as ambassador of fine French cuisine and lifestyle.
Two thirds of the fleet equipped with the new Business class seat
One year after its launch, Air France is continuing to equip its long-haul fleet with its new Business class seat. Longer, more spacious and 5 kg lighter, this ‘full sleep’ seat is both more comfortable and environment-friendly. Already available on over 25 routes, it will equip two-thirds of the fleet by the end of 2012 – close to 70 aircraft.
More personalized service on board
Air France also wants to take personalized service on board one step further, and is highlighting attention paid to passengers. This is illustrated by concrete and individual gestures and attitudes, so that each customer remembers his trip as a privileged moment. There is a complete training course for all long-haul cabin crew on these service signatures and close to 80% of pursers have already been trained.
“In our transformation plan aiming to restore the group’s profitability, we chose to maintain the same levels of investment linked to the quality of service we offer our Business class customers” said Alexandre de Juniac, CEO of Air France. “Offering an innovative, refined Business class which reflects the French way of living is a key element of our business at Air France. Our capacity to innovate and meets our customers' needs even better will be a major part of our success.
