The corporate traveller

Amadeus has introduced Amadeus Ticket Changer, a unique and entirely automated, end to end solution for ticket changing. 

Amadeus Ticket Changer not only calculates the correct fare, tax balance and penalty fee, but also prepares all travel documents ready for issuance. By guaranteeing the amount of any additional payment to be collected, Amadeus Ticket Changer will reduce the occurrence and costs associated with Agency Debit Memos due to incorrect manual fare calculations. It will also dramatically improve the productivity of travel agents and TMC’s and improve customer service. Lengthy conversations with call centres will become a thing of the past and the Ticket Changer solution can eliminate as much as 80 percent of the time currently required to change a ticket manually. In just a few simple steps, Amadeus Ticket Changer automatically creates all related travel documents, enabling agents to instantly issue the new ticket.